Frequently Asked Questions
Got questions about our home cleaning service? Check out our answers to learn everything you need to know.
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You can easily book a cleaning by calling us or sending a message. We’ll help you choose the best date and time that works for you.
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Yes, you can cancel your cleaning as long as you notify us before 5 PM the day prior to your scheduled service.
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The cost depends on the size of your home, the type of cleaning required, and how often you need the service.
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We accept payments via Zelle, Venmo, cash, and check.
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No, you don’t have to be home. We can arrange safe and secure access to your home while you're away.
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We’re happy to handle most cleaning tasks, but for safety reasons, we do not clean homes with biohazards such as animal waste or insect/rodent infestations.
We also do not provide:
Light bulb wet wiping
Floor resurfacing, waxing, or refinishing
Moving large furniture
Large-scale trash removal
Cleaning high areas (we do not bring ladders)
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If you’re not completely satisfied with your cleaning, we’ll gladly send a cleaner back to fix any issues at no additional cost.
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Refer a friend and get $20 off your next cleaning when they mention your name.